How do I send another Set Password email for a new user?
Reset Password has failed or your reset link has expired.
To send another Set Password Email, locate the USER MANAGEMENT option in the menu on the left of your screen
.
This will automatically open to User Administration.
On the User Administration page, locate the user who you wish to resend the Set Password link and select Modify Permissions.
On the
Modify User
page, you can confirm that the user's email is correct. If you needed to change the email, remember to select
Update User
at the bottom of the form.
Locate the
Resend Set Password Email
option on the right side of the page. This will resend the
Set Password
email to the user.
Alternatively, the user may use the
Forgot Password option.
Submit a Ticket
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