Issue with printing an assessment?

Issue with printing an assessment?

If you are experiencing an issue with printing an assessment in uRISQ, this may be caused by a third-party extension installed in the browser. Extensions may be disabled by following the below steps for your browser.

Google Chrome

Locate the extensions button seen below and select Manage extensions, or navigate to chrome://extensions/ in your Google Chrome browser. 


Here you will see your installed extensions. It is not recommended to uninstall or deactivate extensions under the Chrome Apps section. Instead, deactivate any extension in the top row until printing functionality returns.



Firefox

Locate the settings button or navigate to about:addons in your Firefox browser.


Select Extensions to see all extensions currently installed.


Select the blue toggle to deactivate the extension or select the options button to remove the extension from the browser.



Microsoft Edge

Locate the extensions button seen below and select Manage extension, or navigate to edge://extensions/ in your Edge browser. 


Select the blue toggle to deactivate the extension or select the remove button to remove the extension from the browser.



If you are still experiencing an issue, please contact support at cpsupport@csrps.com.


    Submit a Ticket

      • Related Articles

      • How do I print a completed assessment?

        Users who wish to print their completed assessments can follow these steps. First, select the VENDORS module. Select ASSESSMENTS. Select Review Assessments. This will display all Completed and In Progress assessments. Locate the desired assessment ...
      • Privacy Assessment Overview

        The video below will provide an overview of the Privacy Assessment section. ​​​
      • Why can't I edit an Assessment?

        An Assessment Defines Ownership. If a Controller edits an assessment, then there isn't an accurate review of the assessment. It is the responsibility of the Vendor to complete the assessment, and the responsibility of the Controller to review said ...
      • How to Create and Complete an In-House Assessment

        Completing an In-House Assessment In-House assessments are a useful tool for when one of your vendors is a larger client. Below you'll see the process of completing one for the vendor. First, locate the Assessment Builder page by selecting the option ...
      • How do I add my own questions into an assessment?

        To add your own questions into an assessment, locate the Vendor Management menu option. From your Vendor Management menu, select Assessment Builder. Once on the Assessment Overview page, locate the Add Assessment option in the upper-right section of ...