Issue with printing an assessment?
If you are experiencing an issue with printing an assessment in uRISQ, this may be caused by a third-party extension installed in the browser. Extensions may be disabled by following the below steps for your browser.
Google Chrome
Locate the extensions button seen below and select Manage extensions, or navigate to chrome://extensions/ in your Google Chrome browser.
Here you will see your installed extensions. It is not recommended to uninstall or deactivate extensions under the Chrome Apps section. Instead, deactivate any extension in the top row until printing functionality returns.
Firefox
Locate the settings button or navigate to about:addons in your Firefox browser.
Select Extensions to see all extensions currently installed.
Select the blue toggle to deactivate the extension or select the options button to remove the extension from the browser.
Microsoft Edge
Locate the extensions button seen below and select Manage extension, or navigate to edge://extensions/ in your Edge browser.
Select the blue toggle to deactivate the extension or select the remove button to remove the extension from the browser.
If you are still experiencing an issue, please contact support at cpsupport@csrps.com.
Submit a Ticket
Related Articles
How do I print a completed assessment?
Users who wish to print their completed assessments can follow these steps. First, select the VENDORS module. Select ASSESSMENTS. Select Review Assessments. This will display all Completed and In Progress assessments. Locate the desired assessment ...Why can't I edit an Assessment?
An Assessment Defines Ownership. If a Controller edits an assessment, then there isn't an accurate review of the assessment. It is the responsibility of the Vendor to complete the assessment, and the responsibility of the Controller to review said ...How to Add an Audit Assessment
To add an Audit Review, locate the Vendor Management menu option. From your Vendor Management menu, select Vendors. From this list, locate the Vendor you wish to assign the Audit Assessment and select the Vendor to view them. Select the Add New Audit ...How to Assign an Assessment to Multiple Vendors
To bulk assign an assessment to multiple vendors, select Vendor Management. Select Templates. This will navigate you to the Assessments page. By default, you will only see assessments your active assessments. Locate the assessment you wish to bulk ...How to Add Your Own Questions into an Assessment
To add your own questions into an assessment, locate the Vendor Management menu option. From your Vendor Management menu, select Builder. This will bring you to the Assessment Creation page. Here you can build your own assessments and assign them ...