General Support Articles
Issue with printing an assessment?
If you are experiencing an issue with printing an assessment in uRISQ, this may be caused by a third-party extension installed in the browser. Extensions may be disabled by following the below steps for your browser. Google Chrome Locate the ...
How I do Register on uRISQ?
A Quick Overview Here is a quick introductory video that walks you through the process of registering an account on uRISQ.
What are the different user roles?
User Management Roles. Global Administrator - Complete access to uRISQ. Billing User - May update Profile Information. - May view and export invoices. Application Manager - Complete access to every feature in the Vendor Management module. Standard ...
How do I send another Set Password email for a new user?
Reset Password has failed or your reset link has expired. To send another Set Password Email, locate the USER MANAGEMENT option in the menu on the left of your screen . This will automatically open to User Administration. On the User Administration ...
How do I deactivate a user?
Deactivating a User. To deactivate a user, locate the Account option in the menu on the left of your screen. This will automatically go to User Administration. This will bring you to the User Administration page where a complete list of users may be ...
How do I log out?
Logging out of uRISQ. From the menu, locate the Account option. Next, select Sign Out from the menu. Alternatively, select the Profile button located at the top-right of the screen. Select Sign Out from the drop-down.
How do I change my contact information?
How to change your contact information. To update your contact information, first, locate the Account option in the menu on the left of your screen. Next, select Profile. This is where your relevant contact information will be located and can be ...
How do I update my password in uRISQ?
Updating your password in uRISQ. To update your password, locate the Account option in the menu on the left of your screen. This will automatically lead to your Profile. This is where your relevant account information will be located and can be ...
How do I update my email in uRISQ?
Updating your email in uRISQ. To update your email, locate the Account option in the menu on the left of your screen. Next, select Profile. This is where your relevant contact information will be located and can be changed based on your preferences. ...
How do I stop receiving uRISQ email notifications?
Changing your notification preferences. To update your notification preferences, locate the Account option in the menu on the left of your screen. Next, select Profile. This is where your relevant contact information will be located and can be ...
I forgot my password?
Resetting your password. On the Sign In page, select Forgot your password? Fill in the correct Username or Email Address associated with your account. Locate the recovery link sent to your email. The recovery link will send you to a page with your ...